Monitoring & Backup
Logging and monitoring
Rockhopper uses centralized logging and real-time monitoring across all systems:
AWS CloudWatch
Centralized application log aggregation, search, and analysis
AWS CloudWatch Metrics & Alarms
Real-time monitoring of traffic, API response times, error rates, and database performance — with automatic alerting when thresholds are exceeded
Sentry
Real-time error tracking and alerting for application exceptions
All logs are retained according to AWS CloudWatch retention policies and are accessible only to authorized personnel. Logs never contain authentication tokens, credentials, or other restricted data.
Backup and recovery
Version snapshots
Spreadsheet version snapshots are stored in Amazon S3 with highly durable storage classes, providing 99.999999999% (11 nines) durability. Each committed version is an immutable snapshot that cannot be overwritten.
Database backups
Daily snapshots
Automated daily backups of all database clusters
Point-in-time recovery
Continuous backup with the ability to restore to any second within the last 24 hours
High availability
Production databases run in multi-AZ configurations with automatic failover
Disaster recovery
In the event of a service disruption:
Database failover to a standby replica is automatic
Version snapshots in S3 are replicated across multiple availability zones
Application services can be redeployed from infrastructure-as-code definitions
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